A clinician who learned to build.

Physiotherapy has been my working life for more than two decades. Most of it has been spent in Melbourne private practice — assessing, treating and learning what recovery actually asks of people. I still practise at Acland Street Physiotherapy in St Kilda and at Melbourne Running Clinic.

The problems that stayed with me were rarely clinical. They were the ones around the care: notes finished late at night, systems that did not talk to each other, small teams carrying administrative loads designed for large ones. Good clinicians were losing hours to work that software should have quietly absorbed.

So I learned to build. Not to comment from the sidelines, but to write production software myself — a second discipline, learned the slow way: an MIT executive program in machine learning, a five-month full-time software engineering bootcamp at Academy Xi, then three years as a full-stack engineer at ReadyTech, an ASX-listed software company, all while continuing to treat patients. Along that road I co-founded HealthAide, a digital health platform that supported more than 340,000 patients.

I did not leave physiotherapy. I learned to build the systems I wished clinicians had.

CliniScribe came directly from that friction: practical AI workflow software for allied health, built from the administrative reality I knew as a clinician and clinic owner. I pitched it at the Australian Physiotherapy Association’s IGNITE Pitchfest in 2023, and it joined the Melbourne Accelerator Program in 2025.

CliniScribe has since grown into a family: CliniPlan for treatment plans patients can follow, CliniForms for compensable and insurer forms, and CliniBase for the operational work around the appointment book. Through Agentik Health, I bring the same approach to medical specialists and multidisciplinary clinics — automation built around how each practice already works.

Staying in clinical work is deliberate. Operating clinics keeps every product decision, every article and every talk answerable to real patients, real teams and real margins.

Around the building sits the teaching. I host The Business of Allied Health, owner-to-owner conversations about the businesses behind allied health. I write on AI, accountability and clinical practice for the APA’s InMotion, and since 2021 I have taught postgraduate digital health at RMIT Online — units covering digital health technology, telehealth and change management. For practising clinicians there are the AI workshops: the FOCUS26 pre-conference workshop and professional education for ESSA, and now CliniAcademy, a hands-on AI build school for practice teams.

The advisory work began well before the current AI moment. I advised the Australian Physiotherapy Association on digital transformation from 2017 as its Innovation Advisor, co-authored its first Practice Management Software Insight report in 2018, and now serve on its inaugural AI Advisory Group. Between those came three years advising the Australian Digital Health Agency. In 2020 I was named one of the 40 Under 40 Most Influential Asian-Australians.

If any of this is useful to you — as a clinician, an owner, an organiser or a builder — the best places to start are the ideas, the podcast or a direct enquiry.