What 33 years of practice teaches

In this episode of the Business of Allied Health series, Barry sits down with Ben Corso, founder of The Physio Clinic and BAC Business Consulting. With over 33 years in the industry, Ben has navigated every stage of the practice owner’s journey—from renting a single room in a medical centre to scaling multiple sites and eventually exiting to a publicly listed corporate.

Tune in as Ben shares his "macro" approach to clinic management, the importance of engaging mentors from outside the healthcare bubble, and why the most critical metric for any owner isn't just revenue—it's understanding whether you’ve built a sustainable asset or just a high-pressure job.

Timestamps:

[00:00] - Introduction to Ben Corso and his 33-year journey in allied health

[02:15] - Starting from scratch: From a single room rental to managing clinical growth

[05:40] - The transition to a multi-site network and managing rapid expansion

[08:50] - Scaling for exit: The process of preparing a clinic for corporate acquisition

[12:20] - Beyond the healthcare bubble: The value of external business mentorship

[15:45] - The "Macro" approach: Managing clinic systems, data, and overheads

[19:10] - Asset vs. Job: Why your business model defines your long-term freedom

[22:30] - Key metrics and lessons from over three decades in the industry

[26:00] - Final advice for current practice owners looking to build an exit strategy